Refund Policy

At Shaaznari.com, we prioritize your satisfaction. If you are not completely happy with your purchase, we are here to help. Please read our Refund Policy carefully to understand the terms and conditions regarding returns and refunds.
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1. Eligibility for Refunds
Refunds are applicable under the following conditions:
• The product is damaged or defective upon delivery.
• The product received is incorrect (wrong design, size, or colour).
• Our return policy is of 7days.
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2. Non-Refundable Items
Refunds are not applicable for the following:
• Customized or personalized products.
• Items marked as “Final Sale” or “Non-Returnable.”
• Products that have been used, worn, or washed.
• Any item not in its original condition or missing parts (e.g., tags, packaging).
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3. Process for Refunds
To request a refund, follow these steps:
1. Contact us at support@shaaznari.com with your order details and a brief explanation of the issue.
2. Attach clear photographs of the product and its packaging for verification.
3. Once your request is approved, return the item to the provided address.
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4. Return Shipping
• For eligible refunds due to defective or incorrect items, Shaaznari.com will cover the return shipping cost.
• For other cases, the customer is responsible for return shipping charges.
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5. Refund Method
• Refunds will be credited to your original payment method within 7-10 business days after we receive and inspect the returned product.
• If the payment method is no longer active, we will work with you to provide an alternative refund method.
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6. Exchanges
We currently do not offer direct exchanges. If you wish to replace an item, please return the original product and place a new order.
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7. Cancellations
• Orders can be cancelled within 24 hours of placement for a full refund.
• After 24 hours, cancellations are not guaranteed as the order may already be processed or shipped.
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8. Late or Missing Refunds
If you have not received your refund within the specified timeframe:
1. Check your bank or payment account.
2. Contact your bank or payment provider as processing times can vary.
3. If the issue persists, email us at support@shaaznari.com for assistance.
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9. Contact Us
For questions or concerns about our Refund Policy, feel free to reach out:
Shaaznari.com
Email: support@shaaznari.com
Phone: